Advanced Search We matched your question or search term to: How do I change my mailing or billing address? Is this helpful? Related questions.
Here's what you need to know when starting and stopping service for your residence or business. If you're moving it's important that you contact us well before your move in date to set up your electricity service. This will ensure you have electricity when you move in and avoid any potential disruption to your service.
Some factors that are difficult to anticipate can prevent our crews from being able to safely connect electricity as planned. Start with this at-a-glance guide, and then ensure that you have met our Requirements for Overhead and Underground Connections. The point of attachment follows our requirements for overhead and underground connections.
If additional infrastructure is required, you may also pay an extension fee. Advanced Search We matched your question or search term to: How do I apply for an electrical connection? Electrical connections Are you moving?
Working with your electrical contractor will help ensure that you have all the correct information you need when:. You can apply or confirm your application for service any time by linking your profile to your electrical contractors request. You can also:.
To change your email address, log in to MyHydro. Advanced Search We matched your question or search term to: Can I get my bill in an email? Sign up for detailed bill notification emails.
Following the request and project initiation, our design representative will provide you with the following:. Steps to submitting your multi-residential service connection request. Request a connection.
If you're moving to an address that has an electrical connection, go immediately to start, stop or move your service. Get information and start a quote if you are adding infrastructure, including power lines, poles, transformers, or increasing the capacity of our system. Review the connection process for longer service wires, wires crossing over properties, and underground requests in overhead service areas. As of April 29, you'll be able to make design deposit and construction payments online or in person through your financial institution.
If we need to add infrastructure such as power lines, poles, and transformers, or increase the capacity of our system so you can receive electric service from us, you may need to pay for an extension. We'll provide a design and a quote for construction costs. Multi-residential and commercial project connection requests can be more involved, so they're not done online.